top of page

Privacy Policy

Your satisfaction is our top priority. We take pride in our products and want you to love your purchase. If for any reason you are not completely satisfied, we accept returns under the conditions outlined below:

Privacy Policy - the basics

At Masina & Co., your privacy is our utmost priority. We are committed to safeguarding your personal information and ensuring a secure and enjoyable shopping experience. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

  • Personal Information:
    When you register on our site, place an order, or subscribe to our newsletter, we collect details such as your name, email address, mailing address, phone number, and payment information.

  • Usage Data:
    We automatically collect information about your interaction with our website (e.g., pages visited, time spent on pages, and navigation paths) to improve your browsing experience and optimize our services.

  • Cookies and Tracking Technologies:
    We use cookies and similar technologies to enhance site performance, analyze usage trends, and personalize your experience. You can control your cookie preferences through your browser settings.

2. How We Use Your Information

  • Order Processing & Fulfillment:
    Your personal information is used to process orders, manage shipping, and communicate with you regarding your purchase.

  • Service Improvement:
    Data gathered helps us analyze site performance, improve our product offerings, and enhance user experience.

  • Marketing Communications:
    With your consent, we may use your information to send you promotional offers, updates, and news about our latest collections. You may opt out of these communications at any time.

  • Legal Compliance:
    We may use or disclose your information to comply with legal obligations, resolve disputes, and enforce our agreements.

​​

3. How We Share Your Information

  • Third-Party Service Providers:
    We may share your data with trusted third parties (such as payment processors, shipping companies, and analytics providers) who assist in delivering our services. These providers are required to protect your information and use it only for the purposes specified.

  • Business Transfers:
    In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you of any significant changes to this policy.

  • Legal Requirements:
    We may disclose your information if required by law or in response to valid legal requests by public authorities.

​​

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no online transmission is ever completely secure, so we encourage you to take precautions when sharing sensitive information online.

5. Your Rights and Choices

  • Access & Correction:
    You have the right to access and update your personal information by contacting our customer support.

  • Opt-Out:
    You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

  • Cookie Management:
    You may adjust your browser settings to control cookies. Please note that disabling cookies may affect certain functionalities of our website.

​​

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:

Thank you for choosing Masina & Co. We value your trust and are committed to protecting your privacy while providing a secure and seamless online experience

bottom of page